For more information call 306.933.6609 or email saskatoon@innovationplace.com.

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Innovation Place Services

Our variety of services support tenants and take care of the little things so they don’t have to.

Choose from the options below or scroll down to find out more!

Interested in becoming a tenant?

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Events

Innovation Place Events

Want to develop skills, gain new insights or just network in an innovative environment? We have an event for that! Check out Our Community page for the latest events.

Our Lunch & Learn series, currently in webinar form due to COVID-19 restrictions, provides tons of professional and business development opportunities and when things are safely back to normal, expect Pi O’Clock and other fun networking events to reemerge.

Are you ready to party?! Every year, we organize lots of tenant appreciation events, like BBQs and holiday parties, and host cool social events like Jazz in the Bowl. During the pandemic, expect many safely prepared treats delivered to your door and a social-distanced thumbs up.

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Other Events in Our Community

We are home to the Innovation Place Toastmasters Club #8195. Join the club that meets every Tuesday from September to June and every second and fourth Tuesday during July and August from 12:00 pm - 1:00 pm.


Access Cards

Access Cards & Key Fobs

We use a keyless entry system with key fobs or cards for maximum ease and efficiency, plus it looks cool. Urgent issue like your card or key fob not working?

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Outside regular business hours, please call 306.933.8115.

Issue with the system, like the reader not illuminating?

Make a service request

Here are a few Dos and Don’ts to help you out:

DO keep your card in your wallet, pocket, purse or preferred location
DON’T worry about a magnetic strip — the card has a microchip!

DO hang key fobs on key chains
DON’T hang access cards on key chains. The card wasn’t designed to have a hole through it and may damage it and risk blowing up the entire system! (No, not really.)

DO hold up the card or key fob to activate the door control
DON’T worry about taking the card out of your wallet to activate system

DO notify us immediately to deactivate lost cards or key fobs (it happens!)
DON’T forget, all access card information changes and replacements must be made through a designated office contact person

We provide a two-year warranty on all new cards. Check out the chart below for extra information on pricing and access.

Access Cards & Key Fobs Cost
First access card upon employment No charge
All key fobs (fee is non-refundable, but is transferable) $20
Fee to replace lost or damaged access cards or key fobs $20
Access Hours for Innovation Place Amenities
Games Room
The Concourse — 116 Research Drive
Closed due to COVID-19 restrictions
Fitness Centre
The Galleria — 15 Innovation Boulevard
Please view guidelines due to COVID-19 restrictions
Garden Park Chalet
Adjacent to skating pond
Closed due to COVID-19 restrictions

Food Services

Due to COVID-19, food services are temporarily unavailable. For the latest updates visit our Coronavirus / COVID-19 Updates and Resources page.

Feeling hungry? Come eat with us! Eurest Dining Services, a member of Compass Group Canada, provides food services at the Atrium Café, Concourse Coffee Lounge and SED Café.

Looking for food outlets?

View the map
The Atrium Café

The Atrium Café is located centrally on the main floor of the Atrium Building. The café is our main food hub and serves up a variety of hot entrees and sandwiches, self-serve salads and dishes, grab and go foods, coffee and more.

Concourse Coffee Lounge

The Concourse Coffee Lounge is located centrally on the main floor of the Concourse Building. The lounge serves up delicious local Road Coffee and is the perfect stop for a morning or afternoon break and quick snack.

SED Café

The SED Café is a private café located inside the SED Systems building and is only accessible by SED employees.

Catering

Catering is available from Eurest Dining Services, which uses CaterTrax — a convenient online ordering system. If required, you can contact the Catering Office directly at 306.249.1304.


Park Network & Wifi

For our tenants, we provide a managed network for provision of Internet connectivity and an Internet connection with a dedicated VLAN. However, it’s up to tenants to secure and manage their own internal networks. Don’t worry though — we monitor the park network 24/7 to ensure maximum reliability.

Experiencing park network-related issues?

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Internet Service

Below is our current bandwidth allocation, which is fully symmetrical, no big deal.

Tenant Size
(sq. ft.)
Day Download Day Upload Night Download Night Upload
under 500 150 Mbps 200 Mbps 200 Mbps 250 Mbps
500 to 10,000 250 Mbps 300 Mbps 300 Mbps 350 Mbps
10,000 to 50,000 350 Mbps 400 Mbps 400 Mbps 500 Mbps
50,000 to 100,000 500 Mbps 600 Mbps 600 Mbps 700 Mbps
100,000+ 1,000 Mbps 1,000 Mbps 1,000 Mbps 1,000 Mbps

We support the use of any publicly accessible DNS server. We recommend 1.1.1.1 (Cloudflare) and 9.9.9.9 (Quad9) for their low latency. If your network devices only support 2 or 3 DNS servers, use one address each from the Primary DNS and Secondary DNS listed below and then add the optional additional DNS as your device allows.

Wireless Access

Indoor Wi-Fi is available in the common areas of the Galleria, Atrium, Concourse, L.F.K. Biotechnology Complex and Boffins tenant event space through the IP-Guest network. It provides basic Internet and email access.

Outdoor Wi-Fi is available in the Garden Park and fountain areas through the IP-Outdoor network (yes, we know how that sounds). Coverage is continuous, so you shouldn’t experience any disconnection while walking through coverage areas and into the Galleria or Atrium. It too is basic Internet and email access.

Note: You need to accept terms of use on a separate prompt page to access the network. Sessions time out after three hours, after which, you can refresh your access.

Need help?

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Interested in approximate Wi-Fi coverage maps? We’ve got you covered.


Janitorial Services

In response to COVID-19, additional protocols for increased frequency of sanitation and deep cleaning in common areas have been implemented.

For more information on our COVID-19 response, please read our Coronavirus / COVID-19 Updates and Resources page.

Day Porter Services

Our janitorial services make sure our buildings and tenant spaces stay clean and looking sharp. Day porter services include the following:


If anything in your tenant space is damaged, unhygienic or poses a safety issue, our janitorial services can clean up as required. Please note that work surfaces in labs and offices, warehouse and header house space, loading docks and storerooms and cages are not included in our janitorial services contract.

Day porters service the Galleria, Atrium, Concourse, 121 Research Drive, Dr. Burton Craig Building, L.F.K. Biotechnology Complex, Dr. Jack McFaull Building, and the Garden Park Chalet.

After Hours Services

Numerous janitorial services occur in-suite and within common spaces after hours Monday to Friday, 5:00 pm – 10:30 pm.

In-suite duties include the following:

  • Removing garbage, recycling and compost (daily)
  • Spot cleaning glass (daily)
  • Sanitizing kitchen counter surfaces (daily)
  • Sanitizing hand contact surfaces (weekly)
  • Vacuuming and sweeping (weekly)
  • Cleaning blinds (monthly)
  • Refinishing hard floors (bi-annually)
  • Cleaning windows (annually)

Common space duties include the following:

  • Sanitizing hand contact surfaces, tables and water fountains (daily)
  • Mopping floors (daily)
  • Cleaning furniture (weekly)
  • Buffer and polishing floors (monthly)
  • Cleaning windows (annually)
Fitness Centre Cleaning

In response to COVID-19, the Fitness Centre will be closed from 9:30 am – 10:30 am and 1:15 pm – 2:15 pm to allow for enhanced cleaning. For more information, please read our Fitness Centre guidelines.


Environmental Sustainability

Sustainability is key at Innovation Place, so we take waste management seriously. We aim to reduce waste through non-generation of waste and appropriate disposal, like recycling, composting and e-waste. We even perform waste audits and provide education opportunities on waste diversion and management though our Sustainability Series Lunch & Learns.

Looking to dispose recycling, composting, garbage, pallets or e-waste?

View the map
Composting

Want to compost? Great! We provide compost bins to all our tenants and have comprehensive tri-stream bins throughout the main floor common spaces of the park.

You can compost plant-based waste, like fruits, vegetables, egg shells, coffee grounds, tea bags, breads, grains, pasta, soiled food-contaminated fibres (napkins and some containers), proteins, bones and solidified dairy products such as cheese, yogurt and solid butter.

For more information on composting, please check out the Loraas Organics composting guide.

Recycling

Our tri-stream and large recycling bins provide single-stream recycling where all recyclable materials, like fiber, plastics, tin and aluminum, are placed in unsorted. All you have to do is put them in there.
Our pallet recycling spots are, for you guessed it, pallets only.

For a complete list of acceptable items to recycle, please visit Loraas.

e-Waste

If you’ve got an end-of-life electronic, we’ve got an e-waste bin for it. You can recycle computers and accessories, audio equipment, cameras and more.

For a complete list of acceptable items, please visit Sarcan.

Related Resources

Want to know even more about waste management at home and in the workplace? Check out the wealth of resources from the Saskatchewan Waste Reduction Council!


Health & Safety

Emergency Response Guidelines

In the event of an emergency, we’ve outlined Emergency Response Guidelines to prevent death or injury, protect property and equipment and minimize harmful effects on our community. Please give them a read!

AED Locations

We have automated external defibrillators (AEDs) located in our public and tenants spaces.


Looking for specific AED locations within these buildings?

View the map

For information on how to use an AED, please watch the AED Instructional Video and Adult AED Instructional Video.


Mail Services

Mail is delivered to a central mailbox for each building and hand delivered to each suite for Business Centre offices. Need a mailbox or replacement key?

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For outgoing mail, we have Canada Post mailboxes located in the west end of the Atrium and east end of the Galleria and courier drop boxes for Purolator and FedEx located in the east wing of the Galleria.

View the map
Canada Post Box - Atrium

Canada Post Box

west end of the Atrium (111 Research Drive)

Canada Post Box - Galleria

Canada Post Box

east end of the Galleria (15 Innovation Boulevard)

Courier Drop Boxes - Galleria

Courier Drop Boxes

east wing of the Galleria (15 Innovation Boulevard)


Massage Therapy

Our lovely tenant Innovation Wellness and Massage provides massage, chiropractic and acupuncture treatments on-site.

Relax and let the world melt away with a wonderful massage. You deserve it.

Looking for Innovation Wellness and Massage?

View the Map

Partnership Programs

Looking for resources to help accelerate your growth and limit risk?

As part of the Innovation Place community, companies and founders have access to over $310,000 in supportive partnerships and discounts from Google, AWS, HubSpot and more.

Check our Partnership Programs page for more details or contact us


Service Requests & Park Maintenance

Service Requests

Need maintenance services?

Submit a service request

Do you need emergency maintenance services between 4:30 pm and 8:00 am? Please call 306.933.8115.

Our Technical Operations crew is happy to help tenants with maintenance requests including, but not limited to, the following:


Oh, and just so you know, our Technical Operations crew is supplemented by outside maintenance contracts that provide preventative maintenance, routine and emergency response services. So, we’ve really got you covered.

Suite Renovations

Our project management team is happy to assist with all aspects of renovations within your suite.

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Snow Removal

We try to clear snow and ice as soon as possible after accumulation according to a priority clearing system where a third party clears major roads and we clear sidewalks and building footpaths.

Sometimes Saskatchewan winters can get the best of even us, so after major snowfalls we appreciate your patience while we try to clear the snow. We always give snow removal precedence over other routine activities, but sometimes, it can be a lot.